Self-Exclusion Terms and Conditions
You can request "self-exclusion" in the upper right corner. Click on your account name and select "Profile".
Scroll down until you see "Self-Exclusion Period" and follow the instructions provided.
Once a self-exclusion is applied to your account, it will stay in place until the request time has finished, it will not be reversed or decreased for any reason. Permanent self-exclusions will remain closed indefinitely. The casino will use all reasonable endeavors to ensure compliance with our responsible gambling self-exclusion policy. However, you accept that we will not be held responsible or liable if you attempt to open any new accounts or indeed succeed. In addition, the casino will not be held liable or accountable if you continue to deposit and wager using additional accounts which have previously not been disclosed. Any future wagers, Bonus funds and entries in any promotions during a requested self-exclusion time will be forfeited, resulting in no return of stakes or payment of winnings. We will not be able to reinstate these if the account is reopened after the self-exclusion period.
You acknowledge that: You should not attempt to deposit or place any wager on any of the casino accounts that you have requested to be excluded from during your selected self-exclusion. You should not attempt or proceed to open any new casino accounts during your self-exclusion period or indefinitely if a permanent self-exclusion has been selected. If you succeed in opening any new accounts during a self-exclusion period, we will endeavour to close all such accounts at our earliest detection. The casino’s responsibility is only to take reasonable steps to prevent you from gambling on any of our products. It is also the customer’s responsibility to refrain from breaching these agreed terms. This is a voluntary request made by you. If you proceed to breach this agreement, The casino, any of its employees are not held accountable or liable for any losses you may suffer. Any losses acquired during your self-exclusion period will not be refunded. This is a voluntary agreement, therefore if you proceed to breach the terms within, in the first instance only, any wagering that has taken place will stand, losses will not be refunded. However, multiple breaches of the terms within, all wagering will be void and dealt with at the casino’s discretion. Also, if we have suspicions or further investigation provides evidence that you have actively attempted to disguise the source of your account or accounts; which affects our ability to block your account or accounts promptly, this will also be dealt with at the casino’s discretion. Once your selected self-exclusion has come to an end, your account will automatically be reopened.